Privacy Policy

CYDENiC, Inc. ("CYDENiC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit cydenic.com and other public webpages that link to this Privacy Policy (collectively, the "Website").

This Privacy Policy applies only to the public Website. It does not govern information processed through CYDENiC software products, customer environments, demonstrations conducted under separate terms, professional services, or other services governed by a separate agreement or privacy notice.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you contact us through the Website, including:

• Your name;
• Your email address;
• Your company name;
• The contents of your message; and
• Any other information you choose to include in your communication.

Please do not submit confidential, proprietary, regulated, legally privileged, or sensitive personal information through the Website's general contact form.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect limited technical and usage information, including:

• Internet Protocol address or information derived from it;
• Browser type and version;
• Device type and operating system;
• Pages viewed and interactions with the Website;
• Date and time of access;
• Referring and exit pages;
• Approximate geographic location; and
• Diagnostic, performance, and usage information.

This information may be collected through cookies, tags, scripts, local storage, server logs, and similar technologies.

2. Website Analytics

We use Vercel Web Analytics and a basic implementation of Google Analytics to understand Website traffic, usage, and performance.

The reports available to CYDENiC through these services are aggregated and do not provide us with visitors' names, email addresses, company names, contact-form messages, or other information that directly identifies a particular person.

Vercel Web Analytics

Vercel Web Analytics provides aggregated information about Website activity, such as page views, referral sources, approximate geographic region, browser type, operating system, and device type. CYDENiC does not use Vercel Web Analytics to identify individual visitors.

Google Analytics

Google Analytics may process Website sessions and page interactions, browser and device characteristics, approximate geographic location, referral sources, and a first-party identifier used to distinguish browsers and sessions.

CYDENiC uses Google Analytics for basic Website measurement. We do not currently use Google Analytics advertising features, remarketing, Google Signals, user-provided data collection, or advertising-personalization features.

We do not intentionally send names, email addresses, company names, or contact-form message contents to either Vercel Web Analytics or Google Analytics.

3. How We Use Information

• Receive, review, and respond to inquiries;
• Communicate with you regarding your request;
• Operate, maintain, and improve the Website;
• Understand Website traffic and usage;
• Diagnose technical issues;
• Protect the security, integrity, and availability of the Website;
• Prevent fraud, abuse, or unlawful activity;
• Enforce our terms and protect our legal rights; and
• Comply with applicable legal and regulatory obligations.

We use contact-form information only to review and respond to the request for which it was submitted. We do not use contact-form submissions to enroll individuals in unrelated marketing communications.

We do not submit contact-form information to an artificial intelligence system for model training.

4. How We Disclose Information

Service Providers

We may disclose information to vendors and service providers that perform services on our behalf, including website hosting and infrastructure providers, analytics providers, email and communications providers, security and performance providers, and professional advisers.

The Website is hosted using infrastructure provided by Vercel. Website usage information is processed using Vercel Web Analytics and Google Analytics. Contact-form submissions are delivered to contact@cydenic.com.

Legal and Protective Purposes

We may disclose information when we believe disclosure is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; protect the rights, property, security, or safety of CYDENiC or others; investigate suspected fraud, security incidents, or unlawful activity; or establish, exercise, or defend legal claims.

Corporate Transactions

Information may be disclosed or transferred as part of an actual or proposed merger, acquisition, financing, reorganization, sale of assets, insolvency proceeding, or similar corporate transaction.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise provide your consent.

5. Sale and Targeted Advertising

CYDENiC does not sell personal information submitted through its Website contact form for monetary consideration.

CYDENiC does not currently use contact-form information for targeted advertising or disclose it to third parties for their independent direct-marketing purposes.

6. Cookies and Similar Technologies

The Website may use cookies and similar technologies to enable functionality, maintain security, measure traffic and performance, understand Website interactions, and diagnose technical problems.

The Website does not currently request affirmative cookie consent before basic analytics technologies are used. You may control or delete cookies through your browser settings and may use tools made available by Google to limit Google Analytics collection. Disabling certain technologies may affect Website functionality.

Additional information is provided in the CYDENiC Cookie Policy.

7. Data Retention

We generally retain contact-form submissions and related communications for up to 24 months after our last communication with you, unless a longer retention period is reasonably necessary to comply with law, preserve business records, resolve a dispute, enforce an agreement, or protect CYDENiC's legal rights.

Analytics and technical information may be retained according to the settings and retention periods of the applicable service provider and CYDENiC's configuration of those services.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or processed through the Website.

9. Your Privacy Choices and Rights

Depending on where you reside and subject to applicable legal limitations and exceptions, you may have rights concerning your personal information, including rights to request access, correction, deletion, portability, or an opt-out from certain forms of processing.

To submit a privacy request, contact privacy@cydenic.com. Please include sufficient information for us to understand and respond to your request. We may take reasonable steps to verify your identity and authority before fulfilling a request.

Not every right applies in every jurisdiction or circumstance. We may deny or limit a request where permitted by applicable law.

10. Do Not Track and Browser Signals

Some browsers provide Do Not Track signals. Because there is not currently a universally accepted standard for responding to all such signals, the Website may not respond to traditional Do Not Track settings. Where required by applicable law, we will process legally recognized browser-based opt-out preference signals in accordance with applicable requirements and the Website's technical capabilities.

11. Children's Privacy

The Website is designed for business and professional audiences and is not directed to children under 13 years of age. Its general public content is not intended to be offensive or inappropriate for children.

We do not knowingly collect personal information through the Website from children under 13. If you believe a child under 13 has submitted personal information to us, contact privacy@cydenic.com so that we can review and, where appropriate, delete the information.

12. International Visitors

CYDENiC is based in the United States. If you access the Website from outside the United States, information may be transferred to, stored in, and processed in the United States and other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws of your jurisdiction.

13. Third-Party Websites and Services

The Website may contain links to websites, applications, or services operated by third parties. This Privacy Policy does not govern the privacy, security, or data practices of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top. If required by applicable law, we will provide additional notice of material changes.

15. Contact Us

CYDENiC, Inc.

Privacy email: privacy@cydenic.com

Website: cydenic.com